24 - Hour Crisis Line: (613) 562-2333

This site is not intended to provide counselling, legal, medical or emotional support. If you require support or more information on the options available to you, please contact the 24 hour crisis line.


The Ottawa Rape Crisis Centre (ORCC) first opened its doors on December 15, 1974. Originally located in a small apartment on Somerset Street West, it was the third such Centre in Canada (others had been established in Toronto and Vancouver). Initially, the Centre was comprised of three volunteers offering crisis line services to victims of sexual assault.

The ORCC has developed over the past twenty-four years into a community leader in the field of sexual violence. In 1976 the staff at the ORCC included four full-time staff members and 40 volunteers. Today the staff at the ORCC consists of three full-time and six part-time staff members. There are around fifty volunteers that work on the 24 - hour crisis line, provide public education activities and sit on our Board. The staff and volunteers also act as liaisons with the police, hospitals, lawyers and other social service resources.

Partnerships
As part of our commitment to serving all women in the Ottawa-Carleton community, we have initiated partnership agreements with the Aboriginal Women’s Support Centre and Immigrant and Visible Minority Women Against Abuse. These programs will allow us to respond to the need to create a more diverse organization.

Mission
The Ottawa Rape Crisis Centre is a proactive, anti-racist, feminist organization working to end all forms of sexual violence. We counsel and support women, educate for change and work to create a safe and equitable community.

Statistic Highlights, 2002-2005

Year
2002/2003  
2003/2004
2004/2005
# of Client Contacts
4,318
3,100
3,049
# of Client Hours 
6,742
6,323
6,421

 


Our Services

24 - Hour Crisis Line: (613) 562-2333.

Accompaniment: to the hospital, police & court.

Counselling: both individual and group counselling is available.

Public Education: we offer information to schools, information fairs & service clubs.

The Centre also offers women incarcerated at the Ottawa-Carleton Detention Centre a support group with access to crisis counselling once a week. This program is designed to help women deal with issues of violence they have faced in their lives while they are incarcerated.

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Volunteer Work

The ORCC is a volunteer based organization - we rely on over 8,000 volunteer hours a year. We are a not-for-profit, feminist, pro-choice, anti-racist organization. We are currently seeking women volunteers to work as Crisis Counselors, Community Educators, Fundraisers and as members of our Board of Directors.

For all volunteer positions, applicants must complete a screening interview, training session and an evaluation. After 6 months of volunteering at the Centre, volunteers can change their focus and join a different program at the Centre. For more information, see Volunteer Rights & Responsibilities.

Crisis Line: There is an initial screening interview to see if we can meet each other's needs; it takes approximately one hour and can be scheduled for the daytime or early evening. We also require two relevant references, to be checked by phone.

Following the screening interview, you must attend a training session. The training for the Crisis Line program is 30 hours, which does not include independent reading time. The training sessions take place Tuesday evenings from 6-9pm. We offer women an excellent training program and a supportive and fun environment to learn in. A variety of learning tools are used including group activities, guest speakers, role-plays, independent reading, games, and group discussions. Each session focuses on a different training topic: sexual violence, oppression, feminist crisis counselling, recent sexual assault, childhood sexual abuse, suicide, coping strategies, and self care. We cover difficult topics such as suicide, multiplicity, ritualized abuse, and self injury. The training spans three months and occurs every fall, winter and spring. There is no cost for the training.

The final stage of the process is an evaluation which takes approximately one hour; it includes three role plays which are done over the phone with a Rape Crisis Centre worker.

After volunteers have finished their evaluation we ask for a commitment of one year. Volunteers are expected to work 21 hours per month on the crisis line; volunteers choose the shifts that they work. Three hour volunteer meetings are held every month - they provide skill-building workshops, guest speakers, peer support and social events. Volunteers receive regular supervision and support.

Our training and volunteer programs are well respected in Ottawa and spaces fill up very quickly; if you are interested in volunteering please call to arrange for a screening interview.

Public Education and Fundraising: Public Education and Fundraising can consist of many different types of work such as staffing an information table at school fairs, giving presentations on sexual assault in front of groups, publicizing our services, organizing events to raise money for the Centre, organizing and maintaining the resource library, working on our web page, etc.

We ask for a minimum one year commitment to the Centre with approximately 5 hours of volunteer work every two weeks. You are expected to attend monthly volunteer meetings.

If you are committed to ending sexual violence; and experienced or interested in marketing, public relations, event organizing, public education, communications, then call the Centre to make an appointment for a screening interview. If successful, the next step will be to participate in 3, four-hour training sessions. Training and training manuals are free.

Board of Directors:The Board of Directors seeks women who have the following qualities: knowledge and awareness of sexual violence issues; commitment to a feminist analysis and practice; experience in at least one of the following areas: previous board experience, financial management, policy development, human resources, feminist counselling, women's health, not-for-profit organizational experience, media/public relations, fundraising. Responsibilities include policy and planning, board development, finance, personnel, and external relations.

If you would like to hold a seat on the ORCC's Board of Directors, or if you know of women in your community whom you believe would be good candidates, please submit your and/or your candidates name(s) either by fax (613-562-2291), by email (orcc@magma.ca) or by mail ( Board Nominating Committee, Ottawa Rape Crisis Centre, P.O. Box 20206, Ottawa, Ontario, K1N 9P4.)

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Frequently Asked Questions (FAQ)

Where are you located?
We are in the Sandy Hill area of central Ottawa. We keep our street address confidential and use a post office box for the safety and privacy of the women who use our services.

Do you only counsel rape victims?
No, we counsel victims of all forms of sexual violence, including: survivors of child sexual abuse, sexual harassment, incest, indecent exposure or anything else related to the issue. If we are not the appropriate agency we will refer accordingly.

What is the difference between rape and sexual assault?
The Criminal Code was amended in January 1983 to replace the word rape with sexual assault. The latter term has a much broader definition and is aligned with the assault provisions in the code. The change in the law was implemented to reflect the violent, not the sexual nature of the assault.

Why are you called the“ Rape” Crisis Centre instead of “Sexual Assault” Crisis Centre?
Over the past decade the community has come to know us by that name and it is the name we were incorporated under.

How many volunteers work there?
We usually have between 70 and 100 volunteers.

How many staff does the Ottawa Rape Crisis Centre (ORCC) employ?
There are ten employees: administrative coordinator, public education coordinator, volunteer coordinator, counselling coordinator, centre coordinator and five counsellors. As well, we have students on placements and counsellors on contract.

How does one go about becoming a volunteer?
Contact the office and we will mail you information on volunteer requirements/commitment and tell you of the next orientation/training sessions. Trainings are held approximately three to four times a year.

Are you open 24 hours a day?
The crisis line is staffed 24 hours a day. The administration line is staffed 8 to 4 and the centre is open 8:30 a.m. - 4 p.m. plus some evenings.

What do volunteers do at the ORCC?
Volunteers are responsible for staffing the crisis line on evenings, weekends and holidays. We also have volunteers who work on public education, fundraising, newsletters, sit on our Board and committees, and do office work. There is a minimum commitment that is required.

How are you funded?
We are funded by the Ministry of the Solicitor General and Correctional Services of Ontario, the United Way/Centraide and the Regional Municipality of Ottawa-Carleton. We also receive funding through private donations, honorariums and fundraising in the community.

How many calls do you get in a year?
It varies but our statistics for the past few years indicate that the average total number of calls to our crisis line in a year is approximately 5000.

How does a person feel after an assault?
Victims experience a range of emotions, both short and long term, following an assault. These reactions are as different as the women themselves, and there is no typical or right way to act, or feel. Some of the more common reactions include: fear, guilt, embarrassment, shame and anger.

What do you tell a woman who has just been raped?
This depends on the individual. We try to help the victim see that even if she did something she now considers unwise (such as hitchhiking) she was not responsible for the assault. Women do not ask to be sexually assaulted. We will help her in whatever course she decides, such as reporting the crime or talking to employers about her situation.

Do you recommend victims call the police after the assault?
We recommend the victim do whatever is best for her. We give her information and go through options with her. If she is unsure we advise her of the pros and cons of the situation. Some women are very angry and want to get the offender behind bars, others are scared and know they would be unable to complete the legal process.

Isn’t it her duty to report it in order to protect other women?
Her only duty is to herself. Remember she is already a victim. If she is unable to go to court, then that is her decision. We are not the ones that have to live with nightmares and the fear of facing the offender again in court. Cases take, on average, one and a half years to get through the legal process. Just when she may have her life back in order, she may have to relive the whole thing again in front of a court.

What type of counselling do you provide?
We provide non-directive, nonjudgmental, feminist, client-centered counselling. This means we do all we can to allow the woman to gain control of the situation and realize her full potential regardless of societal constraints. Our services are designed to empower the survivor and avoid revictimization while in the process of healing.

Are the women who work at the ORCC survivors/victims of rape?
All women have felt powerless at one time or another in our lives so, most of us can understand what it feels like to be assaulted sexually. According to the statistics, one in three women in Canada will experience some form of sexual violence at some time in her life. Therefore, many of us (women involved with the centre such as staff, volunteers, etc.) have experienced sexual violence, but it is not necessary to be involved with the Centre.

Do men ever call the Centre?
Yes, the majority of men who call are doing so out of a desire to help a female friend or partner who has been assaulted. Occasionally, male victims of sexual assault call.

How can I support the Ottawa Rape Crisis Centre and the work it does?
You can make a tax deductible donation to the centre, or volunteer your time. You can also support us by letting others know about our centre and services.

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Contact Us

Whether you are seeking information or would like to help out, you can contact us in many ways:

E-mail
orcc@magma.ca

Mail
Ottawa Rape Crisis Centre
PO Box 20206
Ottawa, ON
K1N 9P4

Business Phone
(613) 562-2334

Fax
(613) 562-2291

TTY
(613) 562-3860

Please note
E-mail over the Internet is not a secure medium and privacy cannot be assured. Due to the insecure nature of the medium, no confidential information should ever be sent using e-mail.

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