Crisis Counsellor

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Crisis Counsellor

Salary Range: 
$55,000 – $63,000
Submit By: 
Saturday, January 29, 2022
Submit To: 

Job Description

As a Crisis Counsellor, you will have the opportunity to contribute to the evolution of the ORCC's services as a historic and survivor-centered not-for-profit organization. You will be joining an organization that continues to uphold and navigate ethical and best practices in service delivery for survivors of gender-based violence.


The Ottawa Rape Crisis Centre (ORCC) is a grassroots organization that provides services and support to survivors of sexual violence in Ottawa. The organization is undergoing a renewal process to stay responsive to the diverse and shifting needs of the survivor communities that the ORCC represents and serves. It is a unique and exciting time to join the ORCC.

It is a time of optimism for the organization, a time of innovation and reimagination. As a Crisis Counsellor, you will be part of broadening the reach of ORCC's counselling services and supports as it develops and implements new strategies to serve: BIPOC folks, the trans community, newcomers, the differently-abled, the economically marginalized, and rural residents more effectively

ORCC's Commitment to Equity, Diversity, and Inclusion

The ORCC is committed to operationalizing the values of equity, diversity, and inclusion in all aspects of its work. Every ORCC member will benefit from training and opportunities to make meaningful contributions in these areas. We invite people who embrace these values to join our team.

Role Summary

Reporting to the Counselling Lead, the Crisis Counsellor will be responsible for providing counselling services to survivors of recent and/or historical sexual abuse/violence. Working from a client-centered, trauma-informed, anti-racist, and anti-oppression framework, the Crisis Counsellor provides referrals and advocacy support and engages in outreach efforts where required.

Overview of Role and Responsibilities

The Crisis Counsellor will:

  • Provide culturally appropriate crisis counselling services to survivors of sexual abuse/violence, 16 years and older, according to ORCC counselling guidelines.
  • Develop, facilitate, or co-facilitate support group sessions and/or workshops consistent with best practice, agency standards, and trauma-informed and evidence-based approaches.
  • Maintain complete client records in the ORCC electronic client records database following ORCC policies.
  • Maintain complete and accurate client records and counselling statistics according to ORCC policies through an electronic client records database.
  • Participate in staff and counselling team meetings and professional development activities.
  • Collaborate with community partners and provide referrals for survivors who require services beyond the scope and mandate of the crisis counselling program under ORCC policies.
  • Contribute to ORCC's culture by engaging in internal activities, sharing feedback, and bringing a problem-solving perspective.


The successful candidate will possess the following qualifications and experience:

  • A Bachelor’s degree in social work, Psychology, Counselling, or related discipline
  • A Membership in the College of Social Workers, College of Registered Psychotherapist of Ontario, or equivalent professional organization
  • Master's degree in Social Work or Counselling considered an asset
  • Minimum of three-years’ experience in crisis intervention, group, or individual counselling environment
  • Previous experience working in the field of sexual and gender-based violence
  • Specific experience and professional training in working with clients who have experienced trauma
  • Experience working with racialized, colonized, oppressed, and/or marginalized communities
  • Strong verbal and written communication skills

Requirements and Working Conditions

  • Police records check - vulnerable sector screening
  • Valid driver’s license and reliable vehicle are assets

Salary Range and Benefits:

The salary range for this position is $55,000 – $63,000 commensurate with experience and qualifications. The ORCC will provide comprehensive health and dental package, generous leave entitlements, and professional development supports.

To Apply:

Please submit a cover letter, resume, and three references in confidence to by the end of the day January 29, 2022. Please include "Crisis Counsellor Position" in the subject line. Interviews may commence on a rolling basis before the deadline for applications. No phone calls or emails, please. Only those candidates selected for an interview will be contacted.

ORCC is an equal opportunity employer, and we pride ourselves on being inclusive and meeting our obligations under the Ontario Human Rights Code. We welcome applications from candidates from diverse backgrounds. If any job candidate requires accommodation to participate in this recruitment process, please feel free to indicate your needs to Candice Shaw (