Salary Range:

$70,000 - $100,000

Submit By:

Open

Submit To:

christy.savage@orcc.net

To Apply:

The Organization

The Ottawa Rape Crisis Centre (ORCC) provides trauma-informed support to people in Ottawa and surrounding areas who have experienced sexual and/or gender-based violence. ORCC is a survivor-centred, feminist, anti-oppressive organization committed to advancing equitable, accessible, and culturally responsive services.

We are seeking an experienced and compassionate Clinical Manager to provide clinical leadership, supervision, and oversight of our counselling services. This is a key leadership role supporting high-quality service delivery while contributing to the continued growth and evolution of ORCC’s clinical programming.

About the Role

Reporting to and working collaboratively with the Executive Director, the Clinical Manager is responsible for:

Clinical Leadership & Supervision

  • Providing clinical supervision and oversight in alignment with CRPO and/or OCSWSSW standards
  • Supporting ethical decision-making, case consultation, and complex case management
  • Guiding staff in risk assessment, crisis intervention, and duty-to-report situations
  • Reviewing clinical documentation to ensure quality, accuracy, and PHIPA compliance
  • Fostering a collaborative, trauma-informed clinical culture

Clinical Operations & Service Oversight

  • Overseeing day-to-day counselling operations including scheduling, caseload distribution, and clinical logistics
  • Monitoring service utilization and funder requirements
  • Supporting development and delivery of therapeutic group programming
  • Ensuring timely completion of required documentation and reporting
  • Developing and monitoring annual counselling service work plans

Team Development & Training

  • Leading hiring, onboarding, and orientation of counselling staff and students
  • Developing and implementing training and professional development plans
  • Identifying emerging training needs and maintaining clinical tools and resources

Regulatory & Community Engagement

  • Ensuring compliance with relevant Ontario legislation and professional standards
  • Supporting secure record management practices
  • Responding to critical incidents in a trauma-informed manner
  • Building and maintaining community referral pathways across the Ottawa region

Over time, this role may expand to include program development, evaluation, strategic planning, and funding support in collaboration with the Executive Director.

Qualifications

  • Master’s degree in Social Work, Psychotherapy, or related field
  • Member in good standing with OCSWSSW or CRPO
  • Authorized to practice psychotherapy within scope
  • Completion of recognized clinical supervision training
  • Minimum five (5) years’ experience in trauma, crisis intervention, or mental health settings
  • Experience working with survivors of sexual and gender-based violence
  • Experience supporting marginalized and underserved communities
  • Preferred: Two (2)+ years providing clinical supervision and/or program oversight
  • Training in evidence-informed trauma therapies (e.g., EMDR, CPT, PE, TF-CBT) considered anasset

Skills & Competencies

  • Strong clinical judgment and advanced crisis management skills
  • Leadership grounded in empathy, cultural humility, and trauma-informed practice
  • Excellent communication and conflict resolution abilities
  • Strong organizational and analytical skills
  • Ability to work independently and collaboratively
  • Excellent written and verbal English; additional languages are an asset
  • Ability to travel within the Ottawa region as required

Working Conditions

  • Full-time (37.5 hours per week)
  • Hybrid model (in-person and virtual responsibilities)
  • Vulnerable sector police record check required

Compensation & Benefits

  • Salary range: $70,000–$100,000 commensurate with experience
  • Total compensation package: $87,000–$128,000 annually
  • Comprehensive benefits including extended health and dental coverage, generous paid leave, employer RRSP matching, professional licensing coverage, and professional development support

ORCC’s Commitment to Equity

ORCC is committed to equity, diversity, and inclusion in all aspects of our work. We strongly encourage applications from individuals who reflect the diversity of the communities we serve, including Indigenous, Black and racialized communities, 2SLGBTQQIA+ communities, newcomers, disabled individuals, low-income communities, and rural residents.ORCC is an equal opportunity employer and is committed to meeting its obligations under the Ontario Human Rights Code. Accommodation is available upon request throughout the recruitment process.

To Apply

Please submit your cover letter and resume in confidence to:

Christy Savage
Executive Director
Ottawa Rape Crisis Centre
christy.savage@orcc.net

Please include “Application – Clinical Manager” in the subject line. Applications will be reviewed on a rolling basis until the position is filled. Only candidates selected for an interview will be contacted.