The purpose of this form is for anyone to submit a report of a complaint against an ORCC staff member. The ORCC takes complaints very seriously and will immediately investigate your complaint.
By completing this Complaint Form you:
Acknowledge that you are lodging a written formal complaint and understand that ORCC will investigate all written formal complaints; and
Give permission to ORCC to access any notes kept by your counsellor related to the incident you are reporting and;
Give permission to ORCC to discuss and/or release part or all of the Complaint Form with the person(s) named in the complaint, or any person(s) deemed necessary in the investigation of the complaint; and
Certify that the details and information provided are true, accurate and complete to the best of your knowledge.